Ubio: Scaling automation infrastructure to power millions of transactions

Overview

Ubio is a technology automation company transforming websites into transactional and data APIs. Through its patented Automation Cloud, Ubio enables seamless interaction across disconnected web services, supporting over 100 million automations per month and facilitating more than £500 million in annual bookings.

Delivering automation at this scale requires sophisticated engineering across distributed systems, real-time processing, and resilient integration frameworks.

Knight R&D has worked with Ubio over multiple years, providing detailed, technically grounded advice to ensure their innovation is properly recognised within the R&D scheme.

The Technical Challenge

Ubio’s core challenge lies in enabling reliable, high-volume automation across third-party web environments that were never designed for structured API interaction.

This required the development of exclusive orchestration frameworks capable of handling inconsistent web structures, managing session persistence, preventing automation detection, and preserving transactional integrity under variable load conditions.

Technological uncertainty arose around how to maintain stability across constantly evolving external interfaces, how to scale automation workflows without failure propagation, and how to preserve data accuracy across complex, multi-step transactional journeys.

These challenges extended beyond routine system integration and required architectural experimentation and iterative refinement of automation frameworks.

Knight R&D’s Approach

We collaborated closely with Ubio’s technical and finance teams to isolate genuine technological advancements embedded within their Automation Cloud infrastructure.

Our work involved translating distributed automation engineering, resilience mechanisms, and scalability solutions into a structured narrative aligned with legislative requirements. We also provided technical support to their accountant to ensure accurate completion of the R&D sections of the corporation tax return.

As with all engagements, the focus was not simply securing relief, but ensuring the claim was technically robust and defensible.

The Outcome

The submission secured a £500,000 benefit, recognising Ubio’s sustained investment in proprietary automation technology.

Importantly, the engagement reinforced internal processes for identifying qualifying R&D and ensured future claims could be supported with greater clarity and confidence.